Customer Service

For any order or product inquires, please email us at hello@jaciblue.com. If applicable, please include your order number in your email as well. We look forward to receiving your email and assisting you.

Returns

We want you to be happy with your purchase! Merchandise purchased online may be returned within  7 days of receipt. Merchandise must be in original condition. Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Shipping charges are not refundable. Customer must contact Jaci Blue for a return authorization via email  at hello@jaciblue.com.  Please print out and include your return authorization email with the reason for the return along with the garment. 

Ship Returned Items to:

Jaci Blue
2111 Magazine Street
New Orleans, LA 70130

 

The following items are final sale and cannot be returned for exchange or store credit:

  • Undergarments
  • Altered Clothing
  • Special Orders
  • Jewelry
  • Shawls/Scarves/Wraps
  • Hats/Gloves
  • Handbags
  • Sale Items